From Monday, 2 November 2026, every outgoing call from the Singapore Police Force will show the same number on your phone screen: the Singapore police caller ID 6000-0999. The change, announced in a joint release by the Ministry of Digital Development and Information, the Infocomm Media Development Authority, Open Government Products and the Singapore Police Force, gives residents one number to learn by heart, and one simple way to check whether a call claiming to be from the police is genuine. The Singapore police caller ID 6000-0999 is easy to remember, but the number on its own is not the whole check. Every genuine call is followed by a text message from "gov.sg", and that message is what turns a familiar-looking number into a verified call. This guide explains what a real call looks like, what to do if you miss one, the five things the police will never ask for on the phone, and why the change was needed in the first place.
How the Singapore Police Caller ID 6000-0999 Works
From 2 November 2026, the Singapore police caller ID 6000-0999 will appear on all outgoing calls from the Singapore Police Force. The police are the first government agency to launch a single, prefixed number of this kind, and the idea is straightforward: instead of calls arriving from many different numbers that residents cannot possibly memorise, every police call now comes from one number that people can recognise at a glance. The number is for outgoing calls only. It cannot receive incoming calls, so if you call it back you will hear an automated message directing you to the police feedback portal instead of reaching an officer. The number is also never used on messaging apps. A genuine police call will never arrive over WhatsApp or Telegram, and any message on those apps claiming to be from the police should be treated as a scam. If you need help or want to check something, the police point residents to their online feedback portal or to the police hotline on 1800-358-0000.
What a Real Call Looks Like: Number, Then SMS
A genuine call from the Singapore police caller ID 6000-0999 always comes with a second step. Shortly after the call, you will receive a text message from the sender ID "gov.sg", and that message is sent even if the call goes unanswered, so a missed call still leaves a verifiable trace. The check takes seconds: first, look at the number on your screen and confirm it reads 6000-0999, which is the Singapore police caller ID 6000-0999 working as intended; second, look for the gov.sg message that follows it. If both are there, the call matches the pattern the police have published. If a call shows the Singapore police caller ID 6000-0999 but no gov.sg message arrives, treat it as suspicious. Phone numbers can be spoofed, which means scammers can make a fake call display a real number, so the number by itself is not proof that the caller is a police officer. The gov.sg message is the verification step, and a call without it should not be trusted. In that situation, do not share personal details, do not follow the caller's instructions, and hang up. You can then verify the matter through the police feedback portal or by calling 1800-358-0000. That two-step pattern is the whole point of the Singapore police caller ID 6000-0999: the number tells you who claims to be calling, and the message proves it. It is also worth remembering that a caller knowing your name or your NRIC number does not prove they are genuine. Personal details circulate widely after data breaches, including the Alliance Medinet data breach that exposed the details of 110,000 members, so familiarity is not the same as authenticity.
Singapore Police Caller ID 6000-0999: What to Do If You Miss the Call
If you miss a call from the Singapore police caller ID 6000-0999, do not panic and do not try to call the number back, because it cannot receive incoming calls. Start by checking your messages for a text from "gov.sg". If the message is there, it will confirm that the police tried to reach you, and you can then contact the police through the feedback portal or on 1800-358-0000 to find out what the call was about. If there is no gov.sg message at all, treat the missed call with caution. It may have been a spoofed call, and there is no need to act on it until you have checked through an official channel. Never tap links in text messages that claim to be from the police, and never download an app because a caller told you to. A genuine caller will not mind you hanging up and verifying the call independently; in fact, that is exactly what the police want residents to do. If the matter is urgent, the police will reach you again from the Singapore police caller ID 6000-0999, followed by the same gov.sg message.
5 Things the Police Will Never Ask You on the Phone
Knowing what the police will never ask is the fastest way to spot an impersonation scam, because scammers rely on urgency and authority to push people into acting before they think. No genuine call from the Singapore police caller ID 6000-0999 will ever include any of the following five requests:
- Transfer or hand over money. Police officers will never ask you to transfer money to them, to a "safe account", or to anyone else as part of an investigation.
- Hand over luxury watches, gold or cryptocurrency. Scammers often ask victims to hand over valuables for "safekeeping" or to convert savings into cryptocurrency. The police will never ask for this.
- Share your banking login credentials. No officer will ask for your passwords, one-time passwords or online banking login details over the phone.
- Install apps from unofficial stores. The police will never tell you to install an app from a link they send you or from outside the official app stores.
- Transfer the call to the police. A caller who offers to "transfer" you to the police, or who claims to be connecting you to another officer or agency, is not following police practice.
If a caller makes any of these requests, hang up immediately. The request itself is the proof that the call is a scam, whatever number is showing on your screen.
Why the Change Was Made: Impersonation Scams in the Numbers
The Singapore police caller ID 6000-0999 is a response to a scam problem that has grown even as overall scam numbers have fallen. Total scam and cybercrime cases in Singapore fell from 55,810 in 2024 to 41,974 in 2025, according to figures reported by the Straits Times, but government official impersonation scams moved sharply in the opposite direction. Cases of this type more than doubled, from 1,504 in 2024 to 3,363 in 2025, and the money lost rose 60.5 percent to S$242.9 million in 2025, up from S$151.3 million in 2024. The trend continued into 2026: between January and September 2026 there were at least 3,230 government official impersonation scam cases, with losses of at least S$142.5 million, according to CNA. The police were the most impersonated agency, featuring in 1,310 cases with at least S$53.3 million lost. Most victims of these scams were aged 65 and older, according to the police annual brief in February, which is one reason the new system was designed to be as simple as possible: one number to remember, and one message to check. For other recent official Singapore announcements, see the central bank's latest monetary policy decision.
What to Do If You Think You Have Been Targeted
If you have already shared information or money with a caller claiming to be from the Singapore police caller ID 6000-0999, act quickly and do not feel embarrassed; these scams are designed to work on careful people. First, contact your bank immediately to freeze transactions and protect your accounts. Second, report the call through the police feedback portal or on 1800-358-0000, giving the number that called you and anything you were told. Third, call the ScamShield helpline on 1799, which operates 24 hours a day, for advice on what to do next. Keep any messages, screenshots and call records, because they help investigators trace the scam. And tell family members, especially older relatives, about the new number and the gov.sg message check, since people aged 65 and older have been the most frequent victims of these impersonation scams.
The Bottom Line: Trust the Number and the Message Together
The rule to remember is simple: the Singapore police caller ID 6000-0999 plus a gov.sg text message means the call matches the official pattern, while the number on its own proves nothing. Learn the number, look for the message, and remember the five things the police will never ask for. If anything feels wrong, hang up and verify through the feedback portal, on 1800-358-0000, or through the ScamShield helpline on 1799. A real officer will always be happy for you to check.